We all have one. It’s the customer service story we tell over and over because our experience was either incredibly good or unbelievably bad. For me, providing topnotch service to customers has always been a priority. That’s why I tell this story: Our customer Rick...
My Press Needs’ (MPN) affiliated company, My Service Needs, has partnered with Die Cut Machinery, Ltd., in Chester, England, to provide clamshell service throughout the United Kingdom and Scotland. Die Cut Machinery services, rebuilds, re-sites and provides replacement parts for a wide variety of clamshell presses. The company also sells new and used equipment. Owner Alan Marchant has more than 34 years’ experience servicing and selling clamshells. “We’re known for our service strength,” said Marchant. In addition to servicing MPN’s Crests, Marchant plans to sell the clamshells.